Summary

General conditions

1. Identification of the Company

JOIN (the “Company”) is a simplified joint stock company registered with the RCS of Paris under number 833 938 269, whose head office is located at 62 rue du Faubourg Poissonnière - 75010 Paris.

The Company can be contacted at support@teamjoin.fr.

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2. Services offered

The Company offers its customers (the “Customers”) a digital service for the creation and multicast of marketing content (the “Services”), in the form of visual content in short format (the “Story” or the “Stories”) that can be produced by the Customers and their employees (the “Users”) directly on the software accessible at https://studio.join-stories.com/ (the “Software”) and on the basis of editorial templates made available by the Company (the “Templates”) and media libraries (image bank, illustrations, symbols, icons, tools for automating actions, etc.) offered by third-party publishers (the “Libraries”).

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3. Information on the General Conditions

The contractual relationship between the Customer and the Company is governed, in descending hierarchical order, by the following documents:

The order form (the “Order Form”)

It is established on the basis of the needs of the Customer;
The Customer must accept it by returning it signed within a maximum of 30 days from its issue. This acceptance implies acceptance of the General Conditions in their version in force on the date of the Order Form;
In case of contradiction, the Order Form prevails over the General Conditions;
Where applicable, in case of contradiction, the most recent Order Form prevails over the oldest Order Form (s).

The general conditions (the “General Conditions”)

They define:

The terms of use of the Services,
The respective obligations of the parties.

They are accessible by a direct link at the bottom of the page of the Company's website, accessible at https://join.stories.com/ (the “Site”).

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4. Articulation with the terms and conditions of the payment service provider

All payments made through the Software are managed by the payment provider Stripe (“Stripe”).

The Customer will contract directly with Stripe for the implementation of these payments, by accepting its general conditions, accessible at the following address: https://stripe.com/fr/legal/ssa/fr-fr#conditions-gnrales.

If Stripe refuses or terminates the Customer's subscription, the Customer cannot or no longer use the Services.

Conversely, the end of the contractual relationship between the Customer and the Company leads to the termination of the Customer's contract with Stripe.

In the event of a contradiction between Stripe's general terms and conditions and the General Terms and Conditions, the latter shall prevail.

The Customer mandates the Company expressly to transmit to Stripe all its instructions relating to payments made on the Software.

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5. Conditions of access to the Services

In order to access the Services, the Customer must meet the following cumulative conditions:

The Customer is:

one natural person with full legal capacity, or
one legal person acting through a natural person with the power or the authorization required to contract on behalf of the Customer and on his behalf.

The Customer is a professional, understood as any natural or legal person acting for purposes within the framework of his commercial, industrial, artisanal, liberal or agricultural activity, including when acting in the name or on behalf of another professional.

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6. Terms of access and subscription to the Services

In order to benefit from the Services, the Customer must first ask the Company for a demonstration of the Services (the “Demonstration”), by clicking on the demonstration request button provided for this purpose on the Site.

The Customer must then fill out the demonstration request form, by providing the Company with all the information marked as mandatory. He will then be contacted by the Company, at the email address or telephone number provided in the said form, in order to be offered a Demonstration date.

However, the Company remains free to refuse any request from the Customer if it does not meet the conditions provided for in article “Conditions of access to the Services”.

At the end of the Demonstration, the Customer will be able to choose:

To reprogram, if necessary, a new Demonstration with the Company in order to discuss the Services offered again; or
to subscribe to one of the offers presented by the Company during the Demonstration (the” Subscriptions ”).

In the latter case, the Company will communicate to the Customer as soon as possible, starting from the last Demonstration, the Order Form.

Once the Order Form has been accepted by the Customer and returned to the Company duly completed and signed, the Company will communicate to the Customer, no later than the first day of the Subscription taken out by the Customer, an identifier and a password for each User, within the limit of the number provided for in the Subscription subscribed, allowing them to access the Services on the Software.

The Customer is solely responsible for the personal use of the Software by Users.

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7. Description of the Services

7.1. The Services

Before any subscription, the Customer acknowledges that he has fully understood, during the Demonstration, the characteristics of the Services and their constraints, in particular technical ones.

The Customer acknowledges that the implementation of the Services requires being connected to the Internet and that the quality of the Services depends on this connection, for which the Company is not responsible.

The Services to which the Customer subscribed were presented to him during the Demonstration, and are described in the Order Form.

In particular, he has access to the following Services:

The possibility of create one or more Stories, via a dedicated creation tool on the Software offering numerous Templates made available by the Company, and also allowing the Customer to access the Libraries;
The possibility of create one or more content blocks (the” Widgets ”), via a dedicated creation tool on the Software offering numerous Templates made available by the Company;
The possibility To share Stories :

in the form of a link, in order to allow the Customer to share Stories on numerous communication channels; or
by integrating them into the Widgets, in order to allow the Customer to integrate these Widgets on its own site;

The possibility to export Stories in image or video format;
The possibility to obtain a certain number of statistics concerning Stories and Widgets, and in particular:

the number of views of each Story or Widget;
the number of interactions with each Story or Widget;

The Company reserves the right to offer any other Service.

Any request for modification of the Services subscribed to must be the subject of a new Order Form.

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7.2. Additional benefits

1.Maintenance

During the duration of the Services, the Customer benefits from maintenance, in particular corrective and evolutionary maintenance. In this context, access to the Software may be limited or suspended.

The Company makes its best efforts to provide the Customer with corrective maintenance in order to correct any malfunction or bug identified on the Software.

During the duration of the Services, the Customer benefits from evolutionary maintenance, which the Company may carry out automatically and without prior information, and which includes improvements in the functionalities of the Software, the addition of new functionalities and/or technical installations used in the context of the Software (aimed at introducing minor or major extensions).

Access to the Software may also be limited or suspended for reasons of planned maintenance, which may include the corrective and evolutionary maintenance operations mentioned above.

2. Accommodation

The Company ensures, in accordance with an obligation of means, the hosting of the Software, as well as the data produced and/or entered on the Software, through a professional hosting provider, and on servers located in a territory of the European Union.

3. Technical support

In case of difficulty encountered when using the Services, the Customer may contact the Company at the contact details mentioned in article “Identification of the Company”.

The technical assistance service is available from Monday to Friday, excluding holidays or holidays, from 9 am to 7 pm. Depending on the identified need, the Company will estimate the response time and keep the Customer informed.

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8. Duration of subscription to the Services

The Customer subscribes to the Services in the form of a Subscription.

The Subscription begins on the day it is subscribed for an initial period indicated in the Order Form.

The Subscription is renewed tacitly, for successive periods of the same duration as the initial period (with the initial period, the “Periods”), from date to date, unless the Subscription is cancelled under the conditions provided for in article “End of Services” or “Modification of the General Terms and Conditions”.

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9. Financial conditions of the Company

9.1. Service Prices

The prices of the Services to which the Customer has subscribed are indicated in the Order Form.

Any Period started is due in full.

The Company is free to offer promotional offers or price reductions.

The Company's prices may be revised at any time under the conditions of the article. “Modification of the General Conditions”.

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9.2. Company billing and payment methods

The Company's billing and payment terms are specified in the Order Form.

Payment is implemented through Stripe.

The Customer guarantees that the Company has the necessary authorizations to use this payment method.

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9.3. Consequences in case of late or non-payment

In the event of default or late payment, the Company reserves the right, the day after the due date on the invoice, to:

immediately suspend the current Services until payment of all amounts due;
charge him late payment interest equal to 3 times the legal interest rate, based on the amount of the amounts not paid by the due date and a fixed compensation of 40 euros in respect of collection costs, without prejudice to additional compensation if the recovery costs actually incurred are greater than this amount;
where applicable, pronounce the forfeiture of the term of all the amounts owed to him by the Customer and their immediate due date.

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10. Intellectual property rights

10.1. Intellectual property rights on the Software

The Software is the property of the Company, as are the software, infrastructures, databases, databases, databases, templates and content of any kind (texts, images, visuals, music, logos, brands, etc.) that it operates, with the exception of Libraries and content imported by the Customer. They are protected by all intellectual property rights or rights of database producers in force. The license that the Company grants to the Customer does not involve any transfer of ownership.

The Customer and Users benefit from a non-exclusive and non-transferable license in SaaS mode to use the Software and the aforesaid content, for the duration provided for in article “” Duration of subscription to the Services ”.

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10.2. Intellectual property rights to Stories and their content

The General Terms and Conditions in no way affect Customers' pre-existing intellectual property rights on content imported as part of the use of the Services.

Thus, the Customer retains the intellectual property rights of the content of any kind that it publishes on the Software as part of the creation of Stories.

In addition, the Company transfers to Customers all copyright rights on the Stories they create via the Software, subject to compliance with the Libraries' terms of use.

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10.3. Intellectual property law on bookstores

The General Conditions in no way affect the intellectual property rights of third party publishers who own the Libraries, who retain the intellectual property.

Thus, the Customer and Users benefit from a license to use the Libraries, for the duration provided for in article “” Duration of subscription to the Services ” and under the conditions provided for in the terms of use of the owners of the Librairies, listed at the following address: https://join-stories.com/third-party-content.

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10.4. Cases of use of the Customer's personality rights (image, name and voice) by the Company

The Customer undertakes to obtain authorization to use the image (and, where applicable, the name and/or voice) of Users and/or any other natural person whose personality attributes may be captured in the Stories, and more generally within the framework of the Services in order to promote the Company's activity.

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11. Business references

The Company may use the names, brands, logos and Stories of the Customer and refer to its platform, as commercial references, for the duration of their contractual relationship and 3 years beyond.

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12. Obligations and responsibilities of the Customer

12.1. Regarding the provision of information

The Customer undertakes to provide the Company with all the information necessary for the subscription and use of the Services.

The Customer:

Guarantees that the information transmitted to the Company is accurate and undertakes to update it;
Recognizes that this information is proof of identity and is committed as soon as it is validated.

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12.2. Regarding the use of the Services

The Customer is responsible for its use of the Services and for any information that it shares in this context. It is also responsible for the use of the Services and for any information shared by Users. He undertakes that the Services are used exclusively by him and/or the Users, who are subject to the same obligations as him in their use of the Services.

The Customer is prohibited from diverting the Services for purposes other than those for which they were designed, and in particular to:

engage in an illegal or fraudulent activity;
undermine public order and morality;
infringe third parties or their rights in any way whatsoever;
violate a contractual, legislative, or regulatory provision;
carry out any activity likely to interfere with a third party's computer system, in particular for the purpose of violating its integrity or security;
carry out maneuvers aimed at promoting its services and/or sites or those of a third party;
help or induce a third party to commit one or more acts or activities listed above.

The Customer is also prohibited from:

copy, modify or misappropriate any element belonging to the Company or any concept that it uses as part of the Services;
adopt any behavior likely to interfere with or hijack the Company's computer systems or undermine its computer security measures;
infringe the financial, commercial or moral rights and interests of the Company;
market, transfer or provide access in any way to the Services, to the information hosted on the Software or to any element belonging to the Company.

The Customer is responsible for the content of any kind that it distributes as part of the Services.

The Customer acknowledges that the use of the Libraries, as part of the Services, is subject to compliance with the provisions set out in the terms of use of the third-party publishers who own the Libraries, as listed at the following address: https://join-stories.com/third-party-content.

The Company cannot under any circumstances be held liable in the event of use by the Customer or a User of Bookstore content that does not comply with the provisions set out in the terms of use of the third-party publishers who own the Libraries.

The Customer guarantees and agrees to remove, at the request of the Company, a Story that has been reported by the owner of one of the Libraries on the Software as infringing the rights of third parties.

The Customer is prohibited from distributing any content (this list is not exhaustive):

undermining public order and morals (pornographic, obscene, indecent, indecent, shocking or unsuitable for a family audience, defamatory, abusive, violent, violent, racist, xenophobic or revisionist);
infringing the rights of third parties (infringing content, infringing personality rights, etc.) and more generally violating a contractual, legislative or regulatory provision;
prejudicial to third parties in any way;
lying, misleading, or proposing or promoting illegal, fraudulent, or deceptive activities;
harmful to third party computer systems.

The Customer guarantees the Company against any claim and/or action that may be exercised against it as a result of the violation of one of the obligations of the Customer or a User. The Customer will indemnify the Company for the damage suffered and will reimburse the Company for all amounts that it may have to bear as a result.

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13. Obligations and responsibilities of the Company

The Company undertakes to provide the Services diligently, it being specified that it is bound by an obligation of means.

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13.1. Regarding the quality of the Services

The Company makes its best efforts to provide the Customer with quality Services.

To this end, it regularly carries out checks in order to verify the functioning and accessibility of its Services and can thus carry out maintenance under the conditions specified in article “Maintenance”.

However, the Company is not responsible for temporary difficulties or impossibilities in accessing its Services which would be caused by:

circumstances external to its network (and in particular the partial or total failure of the Customer's servers);
the failure of equipment, cabling, services or networks not included in its Services or that is not under its responsibility;
the interruption of the Services due to telecom operators or internet access providers;
the intervention of the Customer in particular via a bad configuration applied to the Services;
a case of force majeure.

The Company is responsible for the operation of its servers, whose outer limits are constituted by the connection points.

Furthermore, it does not guarantee that the Services:

subject to constant research to improve their performance and progress in particular, will be completely free of errors, defects or defects;
being standard and in no way offered according to the Customer's personal constraints, will specifically meet his needs and expectations.

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13.2. Regarding the use of subcontracting and transfer

The Company may use subcontractors in the context of the execution of the Services, who are subject to the same obligations as its own in the context of their intervention. However, it remains solely responsible for the proper execution of the Services with respect to the Customer.

The Company may replace any person who will be subrogated in all his rights and obligations under his contractual relationship with the Customer. If necessary, it will inform the Customer of this substitution by any written means.

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14. Limitation of the Company's liability

The Company's liability is limited to only proven direct damage that the Customer suffers as a result of the use of the Services.

With the exception of personal injury, death and gross negligence, and provided that a complaint has been filed by registered letter with acknowledgement of receipt, within a period of one month following the occurrence of the damage, the Company cannot be held liable for an amount greater than the amounts it received in connection with the provision of its Services.

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15. Accepted methods of proof

Proof can be established by any means.

The Customer is informed that the messages exchanged through the Software as well as the data collected on the Software and the Company's computer equipment constitute one of the accepted methods of proof, in particular to demonstrate the reality of the Services provided and the calculation of their price.

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16. Methods of processing personal data

16.1. General provisions

The parties undertake, each as far as it is concerned, to comply with all the legal and regulatory obligations incumbent on them in terms of the protection of personal data, in particular Law 78-17 of 6 January 1978 in its last amended version called the Data Protection Act and the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 and the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (together the “Applicable Regulation”).

For the purposes of managing the contractual relationship between the parties, each party processes the personal data of the interlocutors of the other party in the capacity of data controller within the meaning of the Applicable Regulations, for the duration of this Agreement. This processing is necessary for the proper execution of these terms and only concerns identification data (in particular name, first name, email address, telephone number) of the interlocutors.

The staff of each party, their control services (auditor in particular) and their subcontractors may have access to the personal data collected.

This treatment may result in the exercise by the parties' interlocutors of their rights provided for by the applicable Regulations.

In addition, the Company is Data Controller for processing related to the management of the authentication of Customers and Users (connection data, connection logs) and processing related to the improvement of the Software (monitoring and usage statistics).

To find out more about the treatments carried out by the Company, the Customer is invited to read the Customer's privacy policy available on the Software.

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16.2. Methods of processing personal data by the Company as a subcontractor

Description of the outsourced treatment

As part of the Services, the Company is required to process personal data in the name and on behalf of the Customer as a subcontractor, while the Customer acts as a data controller within the meaning of the Applicable Regulations. The characteristics of the treatments are described in the Appendix to this Contract.‍

Obligations of the Company in relation to the Customer

Data processing :

The Company undertakes to process personal data only for the purposes listed in the Appendix and in accordance with the Customer's documented instructions, including with respect to the transfer of data outside the European Union. The Company undertakes to inform the Customer if, in its opinion, an instruction constitutes a violation of the Applicable Regulations. In addition, if the Company is required to transfer data to a third country or to an international organization, under the law applicable to the Contract, it must inform the Customer of this legal obligation before processing, unless the law concerned prohibits such information for important reasons of public interest.‍

Data security and confidentiality :

The Company undertakes to implement appropriate technical and organizational measures to ensure the security and integrity of personal data, their backup and the restoration of their availability in the event of a physical or technical incident. The Company also ensures that persons authorized to process personal data are subject to the obligation to maintain their confidentiality.

Other subcontractors :

The Company is authorized to use the subcontractors (the “Subcontractor”) listed in the Annex to the Contract to carry out specific processing activities. In the event of a change in the list of authorized Subcontractors, the Company will inform the Customer in advance and in writing. This information should clearly indicate the subcontracted processing activities, the identity and the contact details of the subsequent Subcontractor. The Customer has a period of fifteen (15) days from the date of receipt of this information to present legitimate and reasoned objections. In the absence of notifications of objections after this period, the Customer will be deemed to have accepted recourse to the subsequent Subcontractor. In the event of persistent objections from the Customer, the Parties will meet in good faith and make their best efforts to discuss a resolution. The Company may choose to (i) not have recourse to the Subcontractor or (ii) to take the corrective measures requested by the Customer in the context of the objections raised and to use the Subcontractor thereafter. If none of the options is reasonably possible, and if the Company cannot use another subcontractor for the intended processing for legitimate reasons, either Party may terminate this Agreement with thirty (30) days' notice.

The Subcontractor is required to comply with the obligations of this Agreement on behalf of and according to the instructions of the Customer. It is the responsibility of the Company to ensure that the Subcontractor provides the same sufficient guarantees as to the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the Applicable Regulations. If the Subcontractor does not fulfill its data protection obligations, the Company remains fully responsible to the Customer for the performance by the Subcontractor of its obligations.

Transfer of personal data outside the European Union:

The Company is authorized to transfer the personal data processed under this Agreement to countries located outside the European Union, subject to the establishment of appropriate guarantees as defined in Chapter V of the above regulation.

Assistance and Information Supply:

The Company undertakes to assist the Customer and respond as soon as possible to any request for information sent to it by the Customer, whether as part of an impact assessment or a request presented by the data protection authorities or the Customer's data protection officer.

Exercise of individual rights:

As far as possible, the Company undertakes to assist the Customer in fulfilling its obligation to respond to requests submitted to it by the persons concerned in order to exercise their rights provided for by the applicable Regulations. When requests are sent directly to the Company, the Company must send these requests to the Customer as soon as possible by email to the address provided by the Customer.

Notification of personal data breaches:

The Company undertakes to notify the Customer as soon as possible after becoming aware of any violation of personal data relating to the treatments covered by this Agreement and to provide him with any useful information and documentation relating to this violation.

Data output:

The Company undertakes, at the Customer's choice, to delete personal data within one (1) month after the expiry of the Contract. The Customer acknowledges and accepts that Stories, whether or not they contain personal data, are kept for one (1) year from the end of the Contract, in order to allow the Customer to recover them. The Customer acknowledges and accepts that all of his Stories will be deleted at the end of this period of one (1) year and that the Customer will not be able to recover his Stories in the event of re-registration after this period of one (1) year.

Documentation:

The Company provides the Customer, upon request, with all the information and documents necessary to demonstrate compliance with its obligations and to allow audits to be carried out. The Customer thus has the possibility of carrying out audits once a year and at its own expense in order to verify the compliance of the Company with the obligations provided for in this article. The Client will inform the Company of the holding of the audit with a minimum notice of one (1) month. The Company reserves the right to refuse the identity of the selected auditor if he belongs to a competing company. The audit must be carried out during the Company's business hours and in such a way as to disturb its activity as little as possible. The audit may therefore not in any way affect (i) the technical and organizational security measures deployed by the Company, (ii) the security and confidentiality of the data of the Company's other customers, and (iii) the proper functioning and organization of the Company's production. As far as possible, the Parties will agree on the scope of the audit in advance. The audit report will be sent to the Company in order to allow the Company to formulate any observations or remarks in writing, which will be appended to the final version of the audit report. Each audit report will be considered confidential information.

Reuse of data by the Company:

The Customer hereby authorizes the Company to process the personal data collected as part of the services (in particular the connection, identification and use of the Software) in order to improve the Company's services, and in particular to produce statistics on how the Software is used by Users. In this context, the Company will act as Data Controller within the meaning of the Applicable Regulations and as such undertakes to comply with the legal provisions on Data Protection in the context of the above treatments.

Obligations of the Customer towards the Company:

The Customer undertakes to:

provide the Company with the personal data referred to in the Appendix, excluding any irrelevant, disproportionate or unnecessary personal data, and excluding any “particular” data within the meaning of the Applicable Regulations, unless the treatments justify it, it is up to the Customer to establish these justifications and to take all measures, in particular prior information, consent collection and security, appropriate for such particular data;
collect under its responsibility, in a lawful, loyal and transparent manner, the personal data provided to the Company, for the execution of its services, and in particular, to ensure the legal basis for this collection and the information due to the persons concerned;
keep a register of treatments and, more generally, respect the principles resulting from the applicable Regulations;
ensure, in advance and throughout the duration of the treatment, compliance with the obligations provided for by the applicable Regulations.

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17. Respective confidentiality obligations

Unless otherwise agreed in writing by the other party, the parties respectively undertake to keep confidential, for the duration of their contractual relationship and 3 years beyond, all information relating to or held by the other party, of which they would have become aware during the conclusion and execution of their contractual relationship.

This obligation does not extend to information:

which the receiving party was already aware of;
already public at the time of their communication or which would become public without violating this clause;
that would have been received from a third party in a lawful manner;
whose disclosure would be required by the judicial authorities, pursuant to laws and regulations or in order to establish the rights of a party in the context of the contractual relationship between the parties.

Confidential information may be transmitted to the respective employees, collaborators, interns, interns, agents and co-contractors of the parties, provided that they are subject to the same confidentiality obligation.

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18. Force majeure

The parties cannot be responsible for breaches or delays in the performance of their contractual obligations due to a case of force majeure that occurred during the duration of their relationship. Force majeure as defined in article 1218 of the Civil Code.

If one of the parties is prevented from performing its obligations due to a case of force majeure, it must inform the other party by registered letter with acknowledgement of receipt. The obligations are suspended upon receipt of the letter, and must be resumed within a reasonable time as soon as the case of force majeure ceases.

The prevented party nevertheless remains responsible for the performance of obligations that are not affected by a case of force majeure and for any payment obligation.

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19. End of Services

The Subscription must be cancelled no later than 1 month before the end of the Current Period, by:

The Customer, directly and free of charge by sending a request to this effect to the address support@teamjoin.fr ;
The Company, by sending an email to the Customer.

Any Period started is due in full.

The Customer and Users will be able to access the Services until the last day of the Subscription.

Until the last day of the Subscription taken out by the Customer, the Customer and the Users will retain the possibility of exporting one or more Stories that they have created in image or video format, using the functionality provided for this purpose on the Software.

After the last day of the Subscription, Users' access to the Software will be deactivated.

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20. Penalties in case of non-compliance

Essential obligations towards the Customer (the “Essential Obligations”) constitute:

payment of the price;
not to provide erroneous, incomplete information to the Company;
respect for the usual rules of politeness and courtesy in exchanges with the Company;
compliance with the provisions set out herein concerning intellectual property and confidentiality;
not to use the Services for a third party;
not to carry out illegal, fraudulent activities or activities that infringe the rights or security of third parties, the violation of public order or the violation of laws and regulations in force;
do not publish content that violates the provisions provided for in article” Obligations and responsibilities of the Customer ”.

In the event of a breach of one of these Essential Obligations, the Company may:

suspend or remove the Customer's access to the Services;
remove any content related to the breach;
publish on the Software any information message that the Company deems useful;
notify any competent authority, cooperate with it and provide it with all information useful in the investigation and suppression of illegal or unlawful activities;
take any legal action.

These sanctions are without prejudice to any damages that the Company may claim from the Customer.

In the event of a breach of any obligation other than an Essential Obligation, the Company will ask the Customer by any useful written means to remedy the breach within a maximum of 15 calendar days. The Services will end at the end of this period in the absence of regularization of the breach.

The end of the Services results in the removal of all User accesses.

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21. Modification of the General Conditions

The Company may modify its General Terms and Conditions at any time and will inform the Customer by any written means (and in particular by email) at least 1 month before they come into force.

The amended General Terms and Conditions are applicable when the Customer's Subscription is renewed.

If the Customer does not accept these changes, he must cancel his Subscription in accordance with the terms and conditions provided for in article “” End of Services ”.

If the Customer uses the Services after the entry into force of its amended General Terms and Conditions, the Company considers that the Customer has accepted them.

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21. Language

The French language prevails in case of contradiction or dispute over the meaning of a term or provision.

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22. Applicable law and competent jurisdictions

The General Conditions are governed by French law.

In the event of a dispute between the Customer and the Company, and in the absence of an amicable agreement within 2 months following the first notification, it will be subject to the exclusive jurisdiction of the courts of Paris (France), unless otherwise required.

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Appendix — Personal Data

1. Description of the data processing carried out by the Company on behalf of the Customer

Purposes of the processing of personal data

Provision of Services as defined in this Agreement

Nature of processing operations

Collection, recording, organization, structuring, preservation, preservation, preservation, adaptation or modification, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, reconciliation or interconnection, or interconnection, deletion or destruction.

Type of personal data processed

Identification data, photos, videos, any data uploaded by the customer into the Software that makes it possible to identify a person directly or indirectly, data generated by Users, data on Users

Categories of persons concerned

The Customer's employees, the Customer's customers, any person appearing in a Story

Duration of treatment

The entire duration of the Contract

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2. List of Authorized Subcontractors

Authorized subcontractors - Subcontracted processing activities - Location of processing - Appropriate guarantees put in place in the event of data transfer outside the EU

Google Sheet (optional: only if chosen by the Customer) - Availability of the results of the forms on Google Sheet for automation) - United States - Standard contractual clauses

Unsplash (optional: only if chosen by the Customer) - Image library - United States - Standard contractual clauses

Coconut - Video Encode/Optimization - European Union - Standard Contractual Clauses

Datadog - Intrusion monitoring and detection - European Union - Standard contractual clauses

Amazon Web Services - Hosting provider - European Union and possibly transfers to the United States - Standard contractual clauses

Intercom - Customer support chat - Possible transfers to the United States - Standard contractual clauses